Association of Cambridge Mediators
Telephone: 01223 370063
Mastered the evidence in advance…quickly gained our confidence and that of our client. He managed the process with quiet authority....moving the parties effectively to settlement." Solicitor
After 32 years with the police Chula retired as a Superintendent: while serving he developed an expertise as a crisis negotiator and it was that inclination and skill-set that led him to commercial mediation.
Chula conducted his first commercial mediation in 1999 and has now built up a broad experience having successfully mediated a variety of disputes ranging from High Court mediations (property) to pre-action workplace disputes (medical profession).
He is an experienced international trainer teaching mediation, negotiation (commercial and hostage) and specific inter-personal skills.
Employment and Workplace
CEDR (Centre for Effective Dispute Resolution)
BA Economics 1980 Lancaster University
MA Human Resources Management 1999 Middlesex University
Member Chartered Institute of Personnel and Development 1999
Flying; examiner and instructor ratings.
First appointed to CEDR’s training faculty in 2001 he is now working as ‘lead faculty’ on their flagship mediation skills course. In addition to CEDR courses, he designs and delivers training throughout the world to governmental and corporate entities specialising in crisis negotiation and is practised at coaching for a range of micro skills, for example in ‘listening’ and ‘influencing’ skills.
As Chula’s career profile might suggest he has the ability to be assertive when required and yet knows that clients really do have the best insight into their own disputes. He now prefers to use his skills to help parties think through strengths, vulnerabilities, risks and opportunities for themselves.
"Parties briefed such that they knew what to expect." Instructing Client
"Prepared with great attention to detail." Solicitor
"Quickly gained our confidence and that of our client." Solicitor
"Managed the process with quiet authority focusing on the key issues effectively moving the parties to settlement." Solicitor
"In the event of something similar I would want to have help from Chula to reach a satisfactory solution." Party
"I was not confident that it would settle, but …. you managed to assist the parties in bridging the gap." Solicitor
Chula enjoyed a diverse police career leading both operational and policy teams in a variety of contexts and disciplines. He also worked as a recruit instructor, change manager, as a panel member on discipline boards and was twice seconded to the Home Office. He developed a number of specialisations including hostage negotiation, public order (the policing of demonstrations), counter terrorism strategy and his final role was as a de facto negotiator drawing the military in to support the policing plan for the London Olympics. He was security vetted to the highest level.back to top
A financial institution lent money secured on a property and the borrower defaulted. The property was repossessed and sold however the funds raised were insufficient to cover the loan and the lender claimed negligence on the part of their surveyors. The surveyors for their part denied the allegation, negotiations stalled and the matter opened at court: following an adjournment the matter was referred to mediation where liability was hotly contested (claim value c£150,000). The mediation featured expert witnesses and detailed consideration of costs. A tough negotiation ensued and was ultimately settled in a little over a morning.back to top
A supervising professional with the responsibility to maintain standards and ensure a safe operation formed the view that one of his team was ‘not up to standard’. The subordinate took offence and declared that she would fight to the last to safeguard her reputation, take actions to undermine funding and intimated worse* moreover for her own part she counter claimed that proper supervision procedures had not been followed. Public safety, personal and organisational reputations were all at stake and this cocktail made for an intense pre mediation phase. On the [mediation] day however, despite heart-felt and strong convictions, it proved possible to generate a face-saving outcome which involved inter alia, an independent assessment, further training, and individuals giving certain undertakings. (* Owing to the sensitive nature of this case the sector and implied threats are omitted.)back to top
A home owner was sued by her ex long–term lodger who asserted that he had acquired a beneficial interest in her property by virtue of DIY work undertaken and promises given. When the home owner declined to share a proportion of the value of the house (c£40,000) the claimant instituted proceedings and succeeded in putting a charge on the property preventing sale. Proceedings were instigated and time-limited court-based mediation undertaken. The parties remained at odds over the facts and the mediation was a hard fought facilitated commercial negotiation which led to a mutually acceptable agreement.back to top
Chula regularly flies sailplanes, motor gliders and light aircraft. He is an experienced instructor holding a British Gliding Association Full Category Instructors’ rating, is a flying instructor coach, he holds CAA qualifications to teach for the National Private Pilots’ Licence and to examine for the issue of Radio Telephony licences.back to top
Chula's full profile contains more detailed information about his experience in the following sectors:
Chula's full profile contains selected cases by dispute type: